English Version (German below)
1. General Information
This Privacy Policy explains how we collect, process, and use personal data when you visit our website https://gearberlin.com and its subdomains or make a purchase through the website.
Personal data means any information that can be used to identify you personally.
2. Controller Responsible for Data Processing
GEAR Berlin GmbH
Kalckreuthstraße 13
10777 Berlin
Germany
Phone: +49 30 236 35 134
Email: shop@gearberlin.com
3. Hosting and Shop System
Our website is operated using the e-commerce platform provided by Shopify Inc.
Shopify provides the online platform that allows us to sell our products and services.
Provider:
Shopify Inc.
151 O’Connor Street
Ottawa, Ontario K2P 2L8
Canada
As part of the hosting services, Shopify may process the following data:
- IP address
- device information
- browser information
- access times
- visited pages
- server log files
This processing is necessary to provide, secure, and optimize the operation of the website.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in the secure and stable operation of our website).
Further information:
https://www.shopify.com/legal/privacy
4. Server Log Files
When visiting our website, information is automatically collected by the server.
This includes in particular:
- IP address
- date and time of the request
- browser type and version
- operating system used
- referrer URL
These data are used exclusively for technical monitoring and ensuring the security of the website.
Legal basis: Art. 6(1)(f) GDPR.
5. Orders and Contract Processing
When you place an order through our website, we process personal data in order to fulfill the purchase contract.
This may include:
- name
- billing address
- shipping address
- email address
- phone number
- payment information
- order details
Legal basis: Art. 6(1)(b) GDPR (performance of a contract).
6. Payment Service Providers
To process payments, payment data may be transmitted to the respective payment provider selected during checkout.
These may include, for example:
- PayPal
- Klarna
- Stripe
- Shopify Payments
The following data may be processed:
- name
- billing address
- payment amount
- payment information
Processing is carried out for the purpose of payment handling.
Legal basis: Art. 6(1)(b) GDPR (performance of a contract).
7. Shipping Providers
To deliver your order, we share necessary information with shipping service providers.
This includes in particular:
- name
- delivery address
- where applicable email address or phone number
Shipping providers:
- DHL
- UPS
Legal basis: Art. 6(1)(b) GDPR (performance of a contract).
8. Newsletter
If you subscribe to our newsletter, we use your email address to send you information about our products, offers, and promotions.
The newsletter is sent using Shopify functionality.
The following data may be processed:
- email address
- optionally name
- usage data such as open rates and click rates
Legal basis: Art. 6(1)(a) GDPR (consent).
You may unsubscribe from the newsletter at any time via the unsubscribe link included in every email.
9. Cookies
Our website uses cookies. Cookies are small text files stored on your device.
We use the following types of cookies:
Technically necessary cookies
These cookies are required for the functionality of the website, for example for shopping cart features or security functions.
Legal basis: Art. 6(1)(f) GDPR.
Analytics and marketing cookies
These cookies are only set with your consent and help analyze user behavior and improve our services.
Legal basis: Art. 6(1)(a) GDPR.
Consent is collected via a cookie consent tool.
10. Shopify Analytics
Our website uses analytics functions provided by Shopify.
The following data may be processed:
- pages visited
- click behavior
- device information
- referrer
- interaction data
These data help us improve our online store.
Legal basis: Art. 6(1)(a) GDPR (consent via cookie consent tool).
11. Google Ads
We use Google Ads to promote our products.
Google may process the following data:
- IP address
- device information
- interaction data
- visited pages
These technologies are only activated after you have given consent through our cookie consent tool.
Legal basis: Art. 6(1)(a) GDPR (consent).
Further information:
https://policies.google.com/privacy
12. International Data Transfers
Some of the service providers mentioned above may transfer data to countries outside the European Union, particularly the United States.
Such transfers are carried out on the basis of appropriate safeguards under Art. 44 et seq. GDPR, including:
- EU Standard Contractual Clauses
- EU-US Data Privacy Framework
13. Data Retention
We store personal data only for as long as necessary for the respective purposes or as required by legal retention obligations.
Order-related data are stored for up to 10 years due to commercial and tax law requirements.
14. Rights of Data Subjects
You have the following rights under the GDPR:
- right of access to your personal data (Art. 15 GDPR)
- right to rectification (Art. 16 GDPR)
- right to erasure (Art. 17 GDPR)
- right to restriction of processing (Art. 18 GDPR)
- right to data portability (Art. 20 GDPR)
- right to object to processing (Art. 21 GDPR)
- right to withdraw consent at any time
To exercise these rights, you may contact us at any time.
15. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority.
Responsible authority in Germany: Berlin Commissioner for Data Protection and Freedom of Information.
16. Contact
GEAR Berlin GmbH
Kalckreuthstraße 13
10777 Berlin
Germany
Email: shop@gearberlin.com
Last updated: March 2026